Family-owned resort and RV park chooses Extreme cloud technology for ease of deployment, network management

Family-owned resort and RV park chooses Extreme cloud technology for ease of deployment, network management

Family-owned and operated casino and recreation vehicle (RV) park realised that having a controller at the centre of their WLAN represented a significant risk in terms of having a single point of failure. In addition, as 802.11 technology advanced, their controller-based system limited the access points they could deploy. Unlike Extreme’s cloud-managed technology, their controller became their bottleneck for moving forward with WiFi technology.

“As throughput and capacity technology continued to march on, they weren’t able to take advantage of it. One of the key requirements of a WLAN solution for the casino is reliability. With the deployment at the casino, unreliable WiFi has a direct correlation to revenue. When guests are playing games at the casino and have an issue with a machine, they can press a button that signals a mobile worker to step in to resolve. The mobile workers use iPod touches to receive notifications,” said Pete Nel, Business Development Executive for Extreme Networking technology at Duxbury Networking.

“The longer that guests cannot enjoy the gaming machines, the longer the facility goes without a revenue opportunity. On top of the gaming machines, the various tables use Surface Pros to manage the games and guest experience. These are also connected to the WLAN. Simply put, whatever solution that the facility deployed was critical to their long-term business growth. With their previous system, they felt locked out of newer technology along with having consistent roaming issues with client devices,” he added.

Reasons for the family-owned business selecting the Extreme cloud solutions include:

  • Reliability: Network uptime directly correlates to revenue, so downtime is not an option.
  • Cost savings: The total solution was much less expensive than other solutions on the market.
  • ExtremeCloud IQ: (Previously known as Aerohive Hive Manager) Management system, independent of a WLAN controller, delivers scalability.